What happens if there is a problem with your Monthly Statement?
We can assist you!
Is growing your cleaning business a priority in 2023? Trust System4 IPS as your partner. Stay informed. Join our Approved Affiliate mailing list.
Are your accounts stressing you out? Struggling with client communications? Wanting more accounts to serve? We are here to help. Complete this short form to join our
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AUGUST 2023
Thank you for being our front-line heroes!
We care. We see you. We understand the impact you have.
To support our cleaners, we share news & resources to keep you "in the know".
Are you frequently logging into our Maintenance Company Software System - SERVICE SYNC?
Approved System4IPS Affiliates can log into SERVICE SYNC to:
- Find their latest Monthly Statements and information related to your account
- Update their private login credentials
- Check their Statements anytime, SERVICE SYNC software platform is available 24/7
If you have lost or misplaced your login credentials, please contact
CPeters@System4IPS.com
What happens if you find a problem or mistake in your Monthly Statement?
- Speak to your System4IPS Representative first. They will appreciate if you bring this to their attention. Your rep will investigate the issue and determine the best course of action.
- Do not wait. Best practice is to review your Monthly Statements every couple of weeks. When it goes beyond 30 days, it becomes more difficult to resolve.
- When you communicate with your System4IPS Representative have your details ready, including dates and times of service.
- Collections are handled by a dedicated team at System4IPS. Our goal is to get clients' invoices paid on time. However, sometimes payments are late. If this happens, professionalism and respect go a long way.
How can you become an Approved System4IPS Affiliate?
Visit our step-by-step website page: click here
- Once approved, System4IPS will assign you a Representative based on your location and territory you will service.
- You will schedule an orientation session with your Rep
- Additionally, our Office Manager, Cathy Peters is available to assist with any questions you may have
- Cathy's email is: CPeters@System4IPS.com
- Phone: (401)615-7043
READY TO IMPROVE YOUR SKILLS & KNOWLEDGE
The System4 IPS Referral Program
WE LAUNCHED A NEW CAMPAIGN TO HELP GROW OUR BUSINESS AND YOURS!
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Leading Affiliate shares their SMART HABITS
Have a backup plan if you are sick or going on vacation
Access issues? Contact your Operations Rep ASAP if you are unable to access an account due to key or alarm issue.
Know paper product supply levels. Let the customer know when things are running low.
Check your monthly statement as soon as you receive it. If there are questions or issues, contact the office ASAP.
See something, say something.
If you notice anything out of the ordinary when servicing the account, contact the Operations Rep.
Mistakes happen. Call office immediately to report if you damage or break customer property.
Before changing service day, notify customer in advance.
Be aware of Holiday Schedule. Don't assume an account is open/closed without confirming.
Remember to label your equipment & supplies. If there's a change-out or client termination, your belongings are clearly marked. Misunderstandings are avoided.
About System4 IPS
We’ve spent 18 years in the commercial cleaning business. And in that time, we’ve learned a lot about how to meet customers’ expectations and ensure a lasting relationship based on quality work.
We launched System4 IPS in 2005 to focus on providing the best solution for local and national businesses in Rhode Island, Connecticut, and Massachusetts.
Our team focuses on providing long-lasting, cleaner-than-clean, and safe environments at facilities, work, and other spaces in these changing times.
