WANT MORE CLEANING JOBS?
It comes down to 2 simple things:
Show up ON-TIME
Show up EVERY TIME
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APRIL 2025
Want to land more cleaning jobs and keep clients happy? It all comes down to two simple things: punctuality and reliability. When you show up on time and do what you promised, you build trust with System4IPS—and trust leads to more jobs!
Here’s why being reliable and on time matters:
WHAT HAPPENS WHEN CLEANERS DO NOT SHOW UP
Imagine you hire a handyman to fix a leak. He says he’s sending his plumber.
The next day—nothing. The leak is still there.
You call the handyman, and he says, “Oh wow—I didn’t know he didn’t show up.”
Now you’re not just frustrated at the plumber—you’re questioning the handyman who was supposed to be in charge.
That’s exactly how our customers feel when a cleaner no-shows and they’re the first to tell us.
As a sub, your team is a reflection of our company—and when we’re spending time putting out fires on existing accounts, that’s time we’re not spending bringing in new clients.
COMMON CHALLENGES (AND HOW TO FIX THEM)
🚗 Traffic jams? – Leave 10–15 minutes earlier. Use navigation apps like Google Maps to check routes ahead of time.
⏳
Lost track of time?
– Set phone alarms or calendar reminders.
📱
Forgetting to clock in? – Use a time-tracking app (we’ll get to that next!).
TIME TRACKING APPS TO THE RESCUE!
Geo-fencing apps let you track when your cleaners arrive, how long they stay, and alert you if they don’t show at all—so you’re in the loop before the customer is.
Want an easy way to stay on top of your employees? Try one of these apps:
📌
Swept –
GPS check-in/out, cleaner messaging, issue reporting, location alerts (Starts around $125/mo; Best for janitorial teams with multiple locations).
📌
Chronotek –
GPS tracking, no-show alerts, timekeeping, voice clock-in (Starts at $49/mo + users; Best for small to mid-sized cleaning companies).
📌
Hubstaff –
GPS tracking, time tracking, productivity monitoring (Starts at $7/user/mo; Best for teams needing flexible GPS + admin tools).
📌
Homebase –
Time clocks, GPS-enabled mobile app, scheduling (Free for basic, paid from $20/mo; Best for budget-conscious small teams).
📌
Timeero –
GPS-based time-tracking app with mileage tracking for mobile workers (Starts at $8/user/mo. Best for small to mid-sized teams).
How to Use a Time-Tracking App Like a Pro:
- Download the app and create an account.
- Set your work schedule and enable reminders.
- Turn on GPS tracking (so no one has to chase you down for hours worked!).
- Clock in and out at every job site—no excuses!
- Review your hours to make sure everything is accurate.
Final Thoughts
✅
Geo-fencing means the system can
alert you if a cleaner doesn’t show up at a job site on time.
✅ Most of these apps support real-time alerts, so you can fix issues before customers notice.
✅ Investing in a simple system
often pays for itself in retained accounts and new opportunities.
What our most successful subcontractors do:
✅
Run tight operations
✅
Use tools
like geo-fencing time-tracking apps
✅
Communicate proactively
…make our job easier.
Naturally, those are the subs
we call on first when new business comes in.
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Leading Affiliate shares their SMART HABITS
Have a backup plan if you are sick or going on vacation
Access issues? Contact your Operations Rep ASAP if you are unable to access an account due to key or alarm issue.
Know paper product supply levels. Let the customer know when things are running low.
Check your monthly statement as soon as you receive it. If there are questions or issues, contact the office ASAP.
See something, say something.
If you notice anything out of the ordinary when servicing the account, contact the Operations Rep.
Mistakes happen. Call office immediately to report if you damage or break customer property.
Before changing service day, notify customer in advance.
Be aware of Holiday Schedule. Don't assume an account is open/closed without confirming.
Remember to label your equipment & supplies. If there's a change-out or client termination, your belongings are clearly marked. Misunderstandings are avoided.
About System4 IPS
We’ve spent 20 years in the commercial cleaning business. And in that time, we’ve learned a lot about how to meet customers’ expectations and ensure a lasting relationship based on quality work.
We launched System4 IPS in 2005 to focus on providing the best solution for local and national businesses in Rhode Island, Connecticut, and Massachusetts.
Our team focuses on providing long-lasting, cleaner-than-clean, and safe environments at facilities, work, and other spaces in these changing times.