Perceptions and Motivations Around Cleaning in America

June 28, 2021

Share this article


Have your thoughts and actions surrounding cleanliness changed in the past 12 months? Probably yes. You're not alone.
People are wondering:

  • Which cleaners are most effective for sanitizing and disinfecting?
  • Are any natural cleaning products effective but also pet safe?
  • What are the best non-toxic cleaners today?


In this article, you'll learn about products, attitudes and messaging that can help answer these questions.
Cleaning has been transformed. It's not just a task, it's become a protocol, a method, a mission across every industry sector. 
The importance of a properly cleaned home or workplace has escalated to new levels.

How Our Thinking Has Changed


What we think about cleaning has changed. It's evolved from being a chore to being a mandatory part of our day. Heck, it's happening throughout the whole day. From hand-washing to disinfecting high touch surfaces, it's all day, every day.
These behaviors have become permanent for many. When that happens, perceptions shift.

Survey says...


According to a new survey conducted on behalf of the American Cleaning Institute (ACI), 70% of Americans view cleaning as a way to ensure the health and safety of themselves and their families, compared to only 30% of respondents who view cleaning as just a chore.


Americans cited the primary motivation to clean was to disinfect and kill germs , a significant shift from 2018 when only 7% of Americans reported cleaning as a way to prevent the spread of germs and illness.
To respond to this transformational thinking, the ACI has launched a new campaign called Cleaning is CaringTM.  This campaign is a public service announcement communicating the value of cleaning.


Cleaning Across Generations


How does Gen Z compare to Baby Boomers in terms of cleaning behaviors and products preferences?
Brand ambassador, Shelley Webb of Intentional Caregiver, breaks down the differences amongst the generations . During this age of COVID-19, she wants products that sanitize. As a participant in Good Housekeeping's "Discover Cleaning: Inside and Out Summit", Shelley confirmed that vinegar does not sanitize.

“We could see natural products being used for those day-to-day ad hoc spot-cleaning needs, but when it comes time to have to kill germs — such as flu season or those deep-cleaning needs — we’ll see them revert to more traditional formulas.” Rebecca Cullen, Mintel

Discover Cleaning Summit logo with teal and yellow circular design and “Good Housekeeping” text


During COVID-19, Cleaning Industry Leaders: Product Safety, Efficacy & Transparency


Good Housekeeping and the American Cleaning Institute partnered up for a
virtual event,Discover Cleaning Summit. Cleaning manufacturers, journalists, retailers and anyone with an interest in cleaning joined this meaningful discussion.  Science and industry experts, the media, trends forecasters, retailers and more discussed the science of cleaning products, resources for ingredient information, misconceptions surrounding fragrance, and the world of “cleanfluencing”. 


How much do you REALLY KNOW about cleaning?


It's clear that cleaning has escalated in the home and in the workplace. Are you wondering if you're equipped to sanitize properly? Or are you curious about the knowledge of your cleaning staff? Continue learning here with this free quiz and test. Then, share the training with your family, team or co-workers.


 If you're in need of escalating your janitorial program at your workplace, school, or office, contact System4 IPS. You'll receive a free customized proposal to suit your exact needs and requirements. Join our growing list of satisfied clients.

System4 IPS proudly serves Rhode Island, Connecticut, and neighboring areas in Massachusetts.

Recent Posts

Gloved hand wiping a metal door handle with blue cloth; text reads, “Your Facility Has Germ Hotspots. Do You Know Where?”
March 16, 2026
Discover 6 hidden germ hotspots in your facility and how often they should be cleaned to reduce absenteeism, complaints, and tenant churn.
Office split-screen: man reviewing papers beside “Commercial Cleaning Comparison” ad and a handshake with checklist.
January 5, 2026
Split-screen visual: Franchise chaos vs. System4IPS managed clarity. A single dedicated contact for New England commercial cleaning.
Snowy office lobby with glass doors, reception desks, and bright windows
December 17, 2025
Winter in New England is brutal on offices. From salt-eating floors to the flu season frenzy, her is the System4IPS guide to surviving the freeze without losing your mind.
Woman on phone holding a bucket to catch water leaking from the ceiling
November 17, 2025
When the Ceiling Leaks: How to Build a Facility Emergency Fund | System4 RI, CT & MA
Desk with calculator, pen, charts, and eyeglasses beside financial graphs and reports
November 13, 2025
Create facility management budgets without missing trends. Get expert advice from System 4IPS. Visit our site to learn more and plan effectively!
Five colleagues standing together in a modern office lobby, smiling with arms crossed
September 4, 2025
Don't take our word for it - read what RI, CT & MA businesses say about System4IPS commercial cleaning services. 99% client retention speaks volumes.
Person using an orange floor buffer on a glossy indoor floor
June 4, 2025
Don’t take our word for it—see the proof. System4 IPS delivers spotless commercial results in offices, restaurants, and apartments. Explore real transformations today!
Chef in white uniform holding his forehead in a busy commercial kitchen with stainless steel equipment
June 2, 2025
Need help passing a health inspection? System4 of Southern New England offers certified deep cleaning for restaurants, commercial kitchens, and food production facilities in RI, CT & Western MA. Emergency service available.
People sitting and chatting in a bright hallway with rugs, chairs, and potted plants
May 5, 2025
Ensure spotless student housing with expert turnover cleaning services. We deep clean apartments, dorms & shared housing to prepare units for fast, stress-free move-ins.
Person disinfecting desks in a colorful classroom with orange and yellow furniture
By monique April 28, 2025
Discover why schools across Rhode Island, Connecticut, and Massachusetts trust antimicrobial coatings to create cleaner, safer learning environments. Learn how this advanced protection supports healthier classrooms and reduces maintenance costs.
Show More